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MACS release ClickIMRS Maximo adapter 2.0 PDF Print E-mail

 

MACS EU Ltd, provider of asset management, mobile solutions and consultancy, announced today the second release of its hosted IBM® Maximo® Asset Management and ClickSoftware’s (NasdaqGS: CKSW) ClickIMRS scheduling and mobile solution

 

In 2009 MACS released the first version of the integration between ClickIMRS and Maximo enabling service focused organisations to increase their service levels and optimise the labour productivity by schedule Maximo work orders to the most appropriate field engineer. The integration is combining two highly rated products in the service industry. MACS’ newest release 2.0 will be rolled out with the first client enabling them to achieve an enhanced automated process including fixed appointment slots.

 

Service focused organisations choose to work with the hosted MACS IBM Maximo and ClickSoftware’s solution to increase their control and visibility of their maintenance tasks, work orders and purchasing. The combined solution will ensure maintenance safety, while increasing their technician’s productivity through mobile accessibility. In one instance both system synchronise service requests and work orders and schedule it to the most appropriate field engineers.

 

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Leading industry analyst firm positions ClickSoftware in Visionaries Quadrant in 2010 Field Service Management Magic Quadrant PDF Print E-mail
 

BURLINGTON, Mass., June 28th, 2010 — ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated workforce management and optimization solutions for the service industry, today announced thatGartner, Inc. has positioned ClickSoftware in the Visionaries Quadrant in the analyst firm’s June 2010 “Magic Quadrant for Field Service Management”.1

 

“Gartner’s Magic Quadrant is the most anticipated and respected industry research report and we believe that Gartner’s assessment of the market is a testament to our proven ability to continually innovate and provide value to our clients,” said ClickSoftware’s Chairman and CEO Dr. Moshe BenBassat. “Over the last 12 months, we have experienced significant growth in all of the areas where business success is defined: organic and new customer growth; portfolio expansion through strategic acquisition; and continuous product innovation in terms of technology and delivery. These achievements make us well-positioned to address the four trends, as identified by Gartner, which are driving changes in the field service market,” he continued.

 

Read the full article at: http://tinyurl.com/29jfope

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