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In today’s fast paced business environment, a streamlined IT support desk is vital. Tivoli Foundations Service Manager software from IBM helps your organisation deliver automated service desk capabilities to identify and respond to issues more efficiently.
Benefits: • Streamline and improve your service support operations, getting people back to work quickly. • Reduce operational costs and improve ease of maintenance. • Manage risk by providing integrated disaster recovery and availability management.
Why MACS? MACS has a broad experience of implementing solutions for Maintenance Management, Asset Management and IT Service Management, working closely with industry leaders like IBM, we provide consultancy services in order to achieve satisfaction for all of our clients. We strive to share our knowledge and experience with our customers. Our recent involvement at the Service Desk and IT Show held on the 27th/28thApril 2010, allowed us to successfully share some of our knowledge with the attendees.
Webinars and Workshop If you’d like to find out how to get the most out of your IBM Tivoli Foundation Service Manager software sign up for one of our Entry Level Webinars or Workshop
Webinars
Tue 11th May 2010 10 - 11am Thu 27th May 2010 13.30 -14.30pm Thu 3rd June 2010 10 -11am
Workshops
Thu 17 June 2010, 13:00 - 17:30
Tue 29 June 2010, 13:00 - 17:30
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