BURLINGTON, Mass., June 28th, 2010 — ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated workforce management and optimization solutions for the service industry, today announced thatGartner, Inc. has positioned ClickSoftware in the Visionaries Quadrant in the analyst firm’s June 2010 “Magic Quadrant for Field Service Management”.1

“Gartner’s Magic Quadrant is the most anticipated and respected industry research report and we believe that Gartner’s assessment of the market is a testament to our proven ability to continually innovate and provide value to our clients,” said ClickSoftware’s Chairman and CEO Dr. Moshe BenBassat. “Over the last 12 months, we have experienced significant growth in all of the areas where business success is defined: organic and new customer growth; portfolio expansion through strategic acquisition; and continuous product innovation in terms of technology and delivery. These achievements make us well-positioned to address the four trends, as identified by Gartner, which are driving changes in the field service market,” he continued.

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ClickIMRS Brochure.pdf