MACS EU Ltd, provider of asset management, mobile solutions and consultancy, announced today the second release of its hosted IBM® Maximo® Asset Management and ClickSoftware’s (NasdaqGS: CKSW) ClickIMRS scheduling and mobile solution

In 2009 MACS released the first version of the integration between ClickIMRS and Maximo enabling service focused organisations to increase their service levels and optimise the labour productivity by schedule Maximo work orders to the most appropriate field engineer. The integration is combining two highly rated products in the service industry. MACS’ newest release 2.0 will be rolled out with the first client enabling them to achieve an enhanced automated process including fixed appointment slots.

Service focused organisations choose to work with the hosted MACS IBM Maximo and ClickSoftware’s solution to increase their control and visibility of their maintenance tasks, work orders and purchasing. The combined solution will ensure maintenance safety, while increasing their technician’s productivity through mobile accessibility. In one instance both system synchronise service requests and work orders and schedule it to the most appropriate field engineers.

About MACS EU Ltd

MACS EU Ltd, established in 1986, have broad experience in providing, implementing and developing solutions for Maintenance Management, Mobile Solution and (IT) Service Management such as IBM Maximo Asset Management and ClickIMRS. With each deliverable MACS EU is committed to deliver to its clients a solution that supports business performance through a process led implementation with exacting quality standards.  MACS EU works closely with partners such as IBM and ClickSoftware. MACS deliver in all fields professional services such as consultancy, project management, customer support and training. MACS EU Ltd are a subsidiary of MACS Holdings BV providing solutions and services in Europe through offices in Belgium, Germany, The Netherlands and United Kingdom. Further information can be found at www.macseu.co.uk

About ClickSoftware:

MACS are a ClickSoftware Business Partner since 2008. ClickSoftware is the leading provider of mobile workforce management and service optimisation solutions that create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness. Combining educational, implementation and support services with best practices and its industry-leading solutions, ClickSoftware drives service decision making across all levels of the organization. From proactive customer demand forecasting and capacity planning to real-time decision making, incorporating scheduling, mobility and location-based services, ClickSoftware helps service organizations get the most out of their resources. Further information can be found at: www.clicksoftware.com

About IBM:

MACS are a Premier IBM Business Partner since 2006 when IBM acquired MRO Software and the solution Maximo Asset Management. Maximo has become part of the IBM Tivoli Software solutions. Tivoli Software provides smarter solutions and the expertise to design, build and manage a dynamic infrastructure that enables to improve service, reduce cost and manage riskIBM Tivoli software solutions help to effectively build and remain competitive in today’s digitally-connected environment. The economy is challenging you to be more efficient today and to seize opportunities for tomorrow. Tivoli software offers integrated service management solutions to help you manage traditional IT assets, physical assets and emerging “smart” assets. Further information can be found at www.ibm.com  and about IBM Tivoli at: www-01.ibm.com/software/tivoli/solutions/