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IBM Maximo Work Management |
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IBM Maximo Work Management is an intuitive solution and supports both reactive and proactive work activities and enables mature work management processes in the IT department. Costs are tracked and priorities are set based on service levels. Managers can match job tasks to available resources and resource requirements, estimate and obtain approval of costs, establish priorities and initiate actions across the enterprise. Tracking tools enable detailed analysis of resource usage and costs – helping decrease both internal and external labor costs.
Graphical work assignment manager - optimizes schedules and labor utilization, ensuring that the right person with the right skills is assigned to the right job.
Standard procedures functionality - enables IT to streamline known processes and ensure quality of work.
Analysis tools and KPIs - provide the knowledge required to make better decisions about investment in resources and skills according to expected requirements to meet service levels.
Operating agreements - improve organizational communication and ensure that service level commitments are appropriately supported by other internal or external providers.
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Last Updated ( Thursday, 09 August 2007 )
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Maximo IT Service ITSM